TERMS OF SERVICE
Our terms of service reflects the conditions applied to all website services.Arbitration Clause
In the event a dispute shall arise between the parties to this contract, it is hereby agreed that the dispute shall be referred to a USA&M office to be designated by USA&M National Headquarters for arbitration in accordance with the applicable United States Arbitration and Mediation Rules of Arbitration. The arbitrators decision shall be final and legally binding and judgment may be entered thereon.
Each party shall be responsible for its share of the arbitration fees in accordance with the applicable Rules of Arbitration. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrators award, or fails to comply with the arbitrators award, the other party is entitled to costs of suit, including a reasonable attorneys fee for having to compel arbitration or defend or enforce the award.
Content
All content which you submit must be in a common digital format.
We are only responsible for uploading and integrating your initial website content; any further revisions or additions not stated within this contract may require additional payments based on how extensive the revisions or additions are which may also result in an extended launch date.
We perform daily backups of your website files and database; regardless, we advise you to create offline and backup copies of your website content.
Use common file types, properly name files, and perform needed optimization to receive the best results when submitting or uploading content.
Design
You are entitled up to three individual revisions or additions per design. Once a phase of design is approved any further revisions or additions may require additional payments based on how extensive the revisions or additions are. This may also result in an extended launch date.
In order to maintain quality and professionalism we may alter designs at your discretion in order to provide a better visitor experience.
We have the right to include your project on our portfolio along with a link back to http://www.ampedmedia.net/ in a specific area within your website, usually the footer.
Development
Once phase of development is approved any further revisions or additions not stated within this contract may require additional payments based on how extensive the revisions or additions are. This may also result in an extended launch date.
We are only responsible for developing your website for standards compliant Internet browsers which correctly render websites including but not limited to the latest public versions of Firefox, Chrome, Safari, Opera, and Internet Explorer.
If a bug, error, or issue is discovered it will be addressed within one to fourteen days depending on how extensive the bug, error, or issue is.
Domain & Hosting
If we are not the registrar for a specific domain then we are not responsible for that domain.
If we are not the host for a specific domain then we are not responsible for any issues that occur for that domain.
You are entitled to cancel or transfer your domain or hosting services at your discretion but must insure that your new registrar or host is compatible with your website in regards to any programming languages used to develop and maintain your website; you are responsible for any remaining domain or hosting fees upon cancelation or transfer.
Downtime
Minimal downtime which will not affect your website may occur during off peak hours in order to maintain the quality of our services.
In the event of a power outage or extended downtime we will attempt to get your website back online in a timely manner based on the circumstances of the downtime.
Marketing
Search engine results are never guaranteed as all search engines index websites differently based on their domain, content, activity, as well as various other factors; what we can guarantee is the time spent on correctly rationing your websites submission to back pages and popular directories to help increase search engine ranking in a natural manner.
Miscellaneous
All documents, e-mails, and related transactions using the terms "us", "we", and "Amped Media", should be referred to as the business entity "Amped Media LLC".
Add support@ampedmedia.net to your e-mails white list to insure our messages do not get marked as spam.
E-mail addresses which we setup should be strictly used for business purposes in order to insure no spam or unrelated messages are exchanged with our servers.
Do not send or forward mailing lists, newsletters, chain letters, spam, or any unrelated messages to support@ampedmedia.net.
Payments
If a payment is not received within 30 days of the initial date of request on an invoice we are entitled to take your website offline until the payment is received. You are entitled to pay at least 50% of the amount requested on an invoice in order to extend payment time.
If you are unhappy with our services you are entitled to a refund of 50% of your initial down payment assuming you have not approved the design; once you approve the design there are no refunds for the services we have provided.
